Medical Office Scheduler: Fast-Paced Patient Flow

Paycom; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to coordinate patient appointments for office visits and procedures. You will manage high call volumes, schedule radiology/lab, assist with registration and financial transactions, and maintain accurate patient charts in the EMR.

The role requires strong communication, customer service, and multi-tasking abilities in a fast-paced medical office. Prior scheduling experience is preferred, with a high school diploma.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented mindset with good attention to accuracy.
• Be able to read and understand medical benefits.

Responsibilities

• Schedule patients for office visits and procedures, coordinating with physicians.
• Assist with high call volumes and triage messages for medical staff.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab and recall appointments as needed.
• Check-in and check-out patients and reconcile charges.
• File records in EMR and prepare charts for visits.

Skills

Communication skills

Customer service

Multitasking

Detail-oriented

Medical terminology

Bilingual (a plus)

Education

High school diploma or equivalent

Tools

EMR software

Job description

GI Alliance is seeking an experienced Scheduler I to coordinate patient appointments for office visits and procedures. You will manage high call volumes, schedule radiology/lab, assist with registration and financial transactions, and maintain accurate patient charts in the EMR.

The role requires strong communication, customer service, and multi-tasking abilities in a fast-paced medical office. Prior scheduling experience is preferred, with a high school diploma.