Medical Office Scheduler: Coordinate Care & Patient Access

Paycom; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to join our team in a medical office setting. The role focuses on coordinating patient visits and procedures while supporting physicians’ schedules and patient registration processes.

The ideal candidate will have strong communication and customer service skills, experience in a medical office, and the ability to multi-task in a fast-paced environment. Basic health plan understanding and bilingual abilities are a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures.
• Maintain physicians' schedules (phone or in person).
• Take triage call messages for medical staff.
• View patient visit notes, identify problems and orders.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab and recall appointments.
• Assist with check-in and check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in EMR and prepare charts; scan documents into EMR.

Skills

Communication skills

Customer service

Medical scheduling

Multi-tasking

Detail oriented

Education

High school diploma or equivalent

Tools

EMR

Computer skills

Job description

GI Alliance is seeking an experienced Scheduler I to join our team in a medical office setting. The role focuses on coordinating patient visits and procedures while supporting physicians’ schedules and patient registration processes.

The ideal candidate will have strong communication and customer service skills, experience in a medical office, and the ability to multi-task in a fast-paced environment. Basic health plan understanding and bilingual abilities are a plus.