Senior Medical Scheduling Specialist

GI Alliance; Bloomington (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

GI Alliance seeks a detail-oriented Medical Scheduling Clerk to manage patient appointments for office visits and procedures. The role includes handling high call volumes, coordinating physician schedules, and triage messaging for medical staff.

Responsibilities include processing patient registrations, basic financial transactions, and scheduling radiology or labs as needed. Experience in a medical office and strong communication skills are essential.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Assist with high call volume.
• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face).
• Take triage call messages for medical staff.
• View patient visit notes, identifying problems & diagnosis listed and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab.
• May include recall scheduling.
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Skills

Excellent communication

Customer service

Medical office experience

Multi-tasking

Detail-oriented

Healthcare benefits knowledge

Bilingual

Education

High school diploma or equivalent

Tools

Job description

GI Alliance seeks a detail-oriented Medical Scheduling Clerk to manage patient appointments for office visits and procedures. The role includes handling high call volumes, coordinating physician schedules, and triage messaging for medical staff.

Responsibilities include processing patient registrations, basic financial transactions, and scheduling radiology or labs as needed. Experience in a medical office and strong communication skills are essential.