Medical Office Scheduler & Admin Specialist

Brigham and Women's Hospital; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

403(b) retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Brigham and Women's Hospital is seeking a skilled Administrative Assistant to support clinical service operations onsite at 221 Longwood Avenue. The role involves scheduling, check-in/out, and coordinating billing and records for patient visits.

The position requires 2–3 years of office experience, a high school diploma, and certification as a Medical Administrative Assistant. Comprehensive benefits accompany the day shift of 9:30 AM–6:00 PM, Monday through Friday.

Qualifications

• High School Diploma or Equivalent required.
• Certified Medical Administrative Assistant preferred.
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen, and/or take messages related to prior authorizations.
• Provide guidance on provider questions, prescription refills, and test results.
• Act as "Super User" for scheduling, registration, and billing systems.
• Provide assistance and training to others in these areas.
• May perform more complex or specialized functions (e.g., surgical scheduling) at a higher competency level.

Skills

Office Suite

Phone skills

Communication

Time management

Organization

Education

High School Diploma

Tools

Certified Medical Administrative Assistant

Job description

Brigham and Women's Hospital is seeking a skilled Administrative Assistant to support clinical service operations onsite at 221 Longwood Avenue. The role involves scheduling, check-in/out, and coordinating billing and records for patient visits.

The position requires 2–3 years of office experience, a high school diploma, and certification as a Medical Administrative Assistant. Comprehensive benefits accompany the day shift of 9:30 AM–6:00 PM, Monday through Friday.