Clinical Office Assistant II — Patient Scheduling & Support

Brigham and Women's Hospital, Inc.; Brookline (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking an on-site Administrative Assistant to support clinical service operations. You will handle scheduling, patient check-in/out, telephone inquiries, and routine clerical tasks under general supervision.

The role requires a High School Diploma or equivalent and 2–3 years of office experience. Proficiency with the Office suite, strong communication, and time-management skills are essential to manage multiple tasks efficiently in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Proficiency with the Office suite and ability to manage multiple tasks effectively.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer telephones; schedule appointments as needed.
• Process patient billing forms and scan documents to patient medical records.
• Handle messages related to authorizations, provider questions, and test results.

Skills

Office suite

Time management

Communication skills

Telephone management

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Brigham and Women's Hospital, Inc. is seeking an on-site Administrative Assistant to support clinical service operations. You will handle scheduling, patient check-in/out, telephone inquiries, and routine clerical tasks under general supervision.

The role requires a High School Diploma or equivalent and 2–3 years of office experience. Proficiency with the Office suite, strong communication, and time-management skills are essential to manage multiple tasks efficiently in a fast-paced environment.