Senior Clinical Office & Scheduling Lead

Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking an experienced administrative professional to support clinical service operations.

The role involves scheduling, patient check-in/out, and handling routine billing and medical record scanning to ensure smooth patient visits. In this hybrid position, you will act as a Super User for scheduling, registration, and billing systems, provide guidance to staff, and help manage daily practice operations with minimal supervision.

Qualifications

• 3–5 years of office/clerical experience required.
• Strong MS Office skills including Outlook, Word, Excel, and PowerPoint.
• Excellent communication and time-management abilities.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Handle check-in and check-out duties and related patient flow tasks.
• Process patient billing forms and scan documents to medical records.

Skills

MS Office

Time management

Communication

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Brigham and Women's Hospital, Inc. is seeking an experienced administrative professional to support clinical service operations.

The role involves scheduling, patient check-in/out, and handling routine billing and medical record scanning to ensure smooth patient visits. In this hybrid position, you will act as a Super User for scheduling, registration, and billing systems, provide guidance to staff, and help manage daily practice operations with minimal supervision.