Patient Services & Scheduling Specialist

Brigham and Women's Hospital; Brookline (MA); Hybrid; USD 25,000 - 33,000; Part time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support clinical service operations under supervision. This role handles routine clerical duties, scheduling, check-in/out, and related patient workflow tasks.

Candidates should have a High School Diploma, 2–3 years of office experience, and strong skills in Microsoft Office, time management, and effective communication to assist patients and staff.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Proficiency with Office Suite and ability to manage routine clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient records.

Skills

Office operations

Time management

Phone system handling

Written communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support clinical service operations under supervision. This role handles routine clerical duties, scheduling, check-in/out, and related patient workflow tasks.

Candidates should have a High School Diploma, 2–3 years of office experience, and strong skills in Microsoft Office, time management, and effective communication to assist patients and staff.