Clinical Office Assistant II: Scheduling & Patient Support

Brigham and Women's Hospital; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital, Inc. seeks an Administrative Clerk to support clinical service operations. You will perform both administrative and clerical tasks, including scheduling, check-in, and handling patient inquiries under general supervision.

You will greet patients, manage appointment records, process billing forms, coordinate with care teams, and act as a Super User for scheduling, registration, and billing systems. Strong organization and Office Suite skills are essential.

Qualifications

• High School Diploma or Equivalent required.
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Responsibilities

• Answer incoming phone calls politely and professionally.

Skills

Office suite proficiency

Phone system usage

Written communication

Time management

Organizational skills

Problem solving

Epic experience

Education

High School Diploma or Equivalent

Tools

Epic

Job description

Brigham and Women's Hospital, Inc. seeks an Administrative Clerk to support clinical service operations. You will perform both administrative and clerical tasks, including scheduling, check-in, and handling patient inquiries under general supervision.

You will greet patients, manage appointment records, process billing forms, coordinate with care teams, and act as a Super User for scheduling, registration, and billing systems. Strong organization and Office Suite skills are essential.