Medical Office Receptionist & Patient Concierge

Marathon-Health; Indianapolis (IN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Job summary

Marathon Health is seeking a friendly front desk associate to support our centers. You will answer calls, greet visitors, schedule appointments, collect co-pays, and help maintain patient records with HIPAA compliance.

Strong communication, multitasking, and teamwork are essential as you assist medical staff and patients in a fast-paced environment. The role requires 1–3 years in medical office work and proficiency with EMR systems.

Qualifications

• High school diploma or GED; 1–3 years in a medical office setting.
• Proficient with EMR systems and Microsoft 365 tools.
• Strong written and verbal communication and customer service.

Responsibilities

• Provide front desk support, greet visitors, and answer calls.
• Schedule appointments, maintain calendars, and process payments.
• Maintain patient records and ensure HIPAA compliance.
• Assist with forms, referrals, and simple administrative tasks.

Skills

Customer service

Scheduling

HIPAA compliance

EMR systems

Microsoft 365

Phone etiquette

Communication

Education

High school diploma

Associate degree in healthcare

Tools

Electronic Medical Records (EMR) software

Microsoft Teams

Office 365

Job description

Marathon Health is seeking a friendly front desk associate to support our centers. You will answer calls, greet visitors, schedule appointments, collect co-pays, and help maintain patient records with HIPAA compliance.

Strong communication, multitasking, and teamwork are essential as you assist medical staff and patients in a fast-paced environment. The role requires 1–3 years in medical office work and proficiency with EMR systems.