Healthcare Front Desk & Patient Experience Specialist

Marathon Health; South Burlington (VT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Competitive hourly pay

Job summary

Marathon Health on-site Health & Wellness Center seeks an administrative support specialist to manage front desk tasks, greet patients, answer calls, schedule appointments, and handle payments. You will assist with preauthorization and maintain patient records, while upholding HIPAA standards.

Ideal candidates have 1–3 years in a medical office, GED or equivalent, and proficiency with EMR systems and Microsoft 365 tools. On-site schedule aligns with center hours and patient flow.

Qualifications

• High school diploma or GED is required.
• 1–3 years of related medical office experience.
• Associate degree in healthcare preferred.
• Proficient with EMR systems and Microsoft Office 365.

Responsibilities

• Answer calls and greet visitors; schedule appointments.
• Assist with preauthorization and patient payments.
• Maintain calendars and prepare correspondence.
• Ensure HIPAA compliance and confidentiality.

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Education

GED or equivalent

Associate degree in healthcare (preferred)

Tools

EMR system

Microsoft Teams

Microsoft 365

Job description

Marathon Health on-site Health & Wellness Center seeks an administrative support specialist to manage front desk tasks, greet patients, answer calls, schedule appointments, and handle payments. You will assist with preauthorization and maintain patient records, while upholding HIPAA standards.

Ideal candidates have 1–3 years in a medical office, GED or equivalent, and proficiency with EMR systems and Microsoft 365 tools. On-site schedule aligns with center hours and patient flow.