Patient Concierge & Front Desk Admin

MH Medical of Kansas PA; Topeka (KS); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Marathon membership

Life and disability insurance

401k match

Paid time off

EAP resources

Job summary

Marathon Health is seeking an Administrative Assistant to support front office operations at our health centers. You will greet patients, manage calls, schedule appointments, and assist with general department tasks while ensuring HIPAA compliance.

The role emphasizes patient experience, accurate record-keeping, and collaboration with Medical Assistants and staff to maintain smooth daily operations. This position offers an inclusive, high-trust workplace and a strong benefits package.

Qualifications

• High school diploma or GED required; 1-3 years in medical office environment preferred.
• Associate degree in healthcare or related field preferred.
• Proficient with electronic medical record systems.

Responsibilities

• Answer incoming calls, validate member status, respond to emails, and route questions to medical staff as needed.
• Assist with form completion and refer questions to medical staff.
• Greet patients and visitors and schedule appointments to optimize provider time and room utilization.
• Maintain patient accounts by collecting and updating personal and financial information.
• Handle co-pays, reconcile payments, and prepare deposits.
• Maintain front reception area in a clean, professional state.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Education

High school diploma or GED

Associate degree in healthcare

Tools

EMR system

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Job description

Marathon Health is seeking an Administrative Assistant to support front office operations at our health centers. You will greet patients, manage calls, schedule appointments, and assist with general department tasks while ensuring HIPAA compliance.

The role emphasizes patient experience, accurate record-keeping, and collaboration with Medical Assistants and staff to maintain smooth daily operations. This position offers an inclusive, high-trust workplace and a strong benefits package.