Patient Concierge & Front Desk Medical Assistant

MH Health Care Services PC; United States; Sur place; USD 29 000 - 34 000; Plein temps

Avantages offerts par ce poste

Free Marathon Health services for you&

Family benefits & wellness programs

Paid Holidays

Résumé du poste

Marathon Health seeks a detail-oriented Front Office Administrative Assistant to support center operations and patient services. You will answer calls, greet visitors, assist with appointments, maintain calendars, and process payments, ensuring accurate records and smooth workflows.

Ideal candidates bring strong communication and customer service skills, experience with EMR systems, and proficiency in Microsoft 365. This is an on-site role in a patient-centered environment.

Qualifications

• High school diploma or GED required with 1–3 years in a medical office preferred.
• Associate degree in healthcare or related field preferred.
• Proficient in an electronic medical record system.

Responsabilités

• Answer incoming calls, validate member status, and direct questions to medical staff as needed.
• Assist with form completion and refer complex questions to medical staff.
• Welcome patients and visitors; schedule appointments and manage calendars to optimize provider time and room utilization.
• Notify providers of arrivals and delays to keep appointments on schedule.
• Maintain patient records and confidentiality in accordance with HIPAA.

Connaissances

Strong communication

Customer service

Time management

Multitasking

Detail oriented

Formation

High school diploma or GED

Associate degree in healthcare or related field

Outils

EMR system

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Description du poste

Marathon Health seeks a detail-oriented Front Office Administrative Assistant to support center operations and patient services. You will answer calls, greet visitors, assist with appointments, maintain calendars, and process payments, ensuring accurate records and smooth workflows.

Ideal candidates bring strong communication and customer service skills, experience with EMR systems, and proficiency in Microsoft 365. This is an on-site role in a patient-centered environment.