Front Office & Patient Services Specialist

OurHealth Professional Physicians Group; Indianapolis (IN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Life and disability insurance

401k match

Paid time off

CME opportunities

Job summary

Marathon Health is seeking an Administrative Support professional to handle front office operations at our health centers. You will greet patients, answer calls, schedule appointments, and help with general clerical duties.

The role requires a high school diploma or GED and experience in a medical office. Proficiency with EMR systems and Microsoft 365 is essential, with a focus on accuracy, confidentiality, and patient service.

Qualifications

• High school diploma or GED required.
• Associate degree in healthcare preferred.
• Proficient with electronic medical record systems.
• Strong Microsoft 365 skills (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Answer incoming calls, validate member status, and respond to inquiries.
• Greet patients and visitors, schedule and confirm appointments, and maintain calendars.
• Manage patient records, process payments, and reconcile co-pays.
• Maintain front reception area and assist with daily office errands and supplies.
• Ensure HIPAA compliance and confidentiality of patient information.

Skills

Reception

Calendar management

Customer service

Billing & payments

HIPAA

Microsoft Teams

MS 365

Education

High school diploma or GED

Associate degree in healthcare (preferred)

Tools

EMR system

Job description

Marathon Health is seeking an Administrative Support professional to handle front office operations at our health centers. You will greet patients, answer calls, schedule appointments, and help with general clerical duties.

The role requires a high school diploma or GED and experience in a medical office. Proficiency with EMR systems and Microsoft 365 is essential, with a focus on accuracy, confidentiality, and patient service.