Medical Office Front Desk & Insurance Coordinator

Immediate Care Walk-In Management LLC; Hackettstown (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

NJ Sick Time

401k through Voya, company match after

1.5x pay on holidays

Job summary

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate to be the first point of contact for patients and caregivers. You will greet patients, update insurance information, verify benefits, explain payment policies, and handle phones and administrative tasks.

The role requires willingness to work evenings and weekends, travel to other sites, and maintain relevant certifications. Prior billing/receptionist experience and EPIC/Solv familiarity are preferred.

Qualifications

• Medical billing/medical receptionist experience preferred.
• Basic computer skills and experience with EPIC and Solv preferred.
• Detail oriented with excellent data entry and phone etiquette.
• Ability to maintain professionalism in a fast-paced public environment.

Responsibilities

• Greet patients and caregivers and provide general assistance.
• Verify demographics, update insurance information, and explain payment policies.
• Collect co-pays and balances and balance cash drawer.
• Answer phones, take messages, and relay voicemails.
• Communicate with providers and insurance carriers as needed.

Skills

Customer service

Data entry

Phone etiquette

Attention to detail

Communication

Tools

EPIC

Solv

Job description

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate to be the first point of contact for patients and caregivers. You will greet patients, update insurance information, verify benefits, explain payment policies, and handle phones and administrative tasks.

The role requires willingness to work evenings and weekends, travel to other sites, and maintain relevant certifications. Prior billing/receptionist experience and EPIC/Solv familiarity are preferred.