Weekend & Per Diem Medical Office Front Desk Associate

Immediate Care Walk-In Management LLC; Cedar Knolls (NJ); On-site; USD 24,796 - 33,062; Part time

Benefits offered by this job

NJ Sick Time

401k through Voya

1.5x pay on company holidays

Job summary

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate to greet and register patients, update insurance details, verify benefits, explain payment policies and handle calls and administrative duties.

The role requires strong customer service, data entry accuracy, and familiarity with EPIC/Solv systems; BLS certification is preferred. Per diem with NJ benefits and evening/weekend shifts offered.

Qualifications

• Medical billing/receptionist experience preferred.
• Strong data entry and accuracy in a fast-paced environment.
• Excellent customer service and phone etiquette.

Responsibilities

• Greet, register, instruct, and provide general assistance to patients
• Obtain demographic and financial information and enter into computer system
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes
• Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer
• Communicate with primary care providers, specialists and insurance carriers per patient request
• Answer telephone, take messages and return voicemails
• Offer compassionate support to patients and their caregivers during the time of their urgent medical need
• Must be available to work evenings and weekends, be willing to travel to other sites, willing to travel in inclement weather
• Willing to maintain all certifications relevant to the role
• All other duties as assigned by Practice Operations Manager or Practice Administrator

Skills

Customer service

Phone etiquette

Data entry

Detail oriented

Education

BLS certification (American Heart Association)

Tools

EPIC

Solv

Job description

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate to greet and register patients, update insurance details, verify benefits, explain payment policies and handle calls and administrative duties.

The role requires strong customer service, data entry accuracy, and familiarity with EPIC/Solv systems; BLS certification is preferred. Per diem with NJ benefits and evening/weekend shifts offered.