Patient Services & Billing Associate

Immediate Care Walk-In Management LLC; Rockaway (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

NJ Sick Time

401k through Voya

1.5x pay on holidays

Job summary

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate in New Jersey. The MOA is the first point of contact for patients and caregivers, greeting patients, updating insurance information, and explaining payment policies.

You will verify benefits, collect co-pays, answer phones, and perform other administrative tasks in a fast-paced, public environment. Evening and weekend availability is required, with occasional travel to other sites.

Qualifications

• Medical billing/medical receptionist experience preferred.
• Basic computer skills, experience with EPIC and Solv preferred.
• Detail oriented and excellent data entry.
• Exceptional customer service and phone etiquette.
• Ability to maintain professionalism and provide quality care in a fast-paced, public environment.

Responsibilities

• Greet, register, instruct, and provide general assistance to patients.
• Obtain demographic and financial information and enter into computer system.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer.
• Communicate with primary care providers, specialists and insurance carriers per patient request.
• Answer telephone, take messages and return voicemails.
• Offer compassionate support to patients and their caregivers during the time of their urgent medical need.
• Must be available to work evenings and weekends, be willing to travel to other sites, willing to travel in inclement weather.
• Will be required to maintain all certifications relevant to the role.
• All other duties as assigned by Practice Operations Manager or Practice Administrator.

Skills

Medical billing

Medical receptionist

Customer service

Data entry

EPIC

Solv

Phone etiquette

Detail oriented

Job description

Immediate Care Walk-In Management LLC is seeking a Medical Office Associate in New Jersey. The MOA is the first point of contact for patients and caregivers, greeting patients, updating insurance information, and explaining payment policies.

You will verify benefits, collect co-pays, answer phones, and perform other administrative tasks in a fast-paced, public environment. Evening and weekend availability is required, with occasional travel to other sites.