Medical Office Front Desk Assistant - Patient Care

rivhs; Hampton (VA); Sur place; USD 23 000 - 29 000; Plein temps

Résumé du poste

The Office Assistant at Riverside Health System in Hampton, VA works under the office manager to handle insurance eligibility, patient registration, and related data entry in the patient registration software, greets patients, and answers phone lines. This role supports a welcoming front desk and ensures accurate patient information.

Preferred candidates have a high school diploma and 1–3 years of medical office experience; on-site duties include scheduling, referrals, chart prep, and

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of medical office experience preferred.

Responsabilités

• Greet patients and answer phone lines.
• Handle insurance eligibility and patient registration in the registration software.
• Enter patient demographics accurately.
• Assist with scheduling appointments and creating referrals.
• Prepare charts and maintain reception area and mail distribution.
• Identify and report billing or compliance anomalies.

Connaissances

Customer service

Data entry

Phone etiquette

Reception duties

Formation

High school or equivalent

Outils

Registration software

Description du poste

The Office Assistant at Riverside Health System in Hampton, VA works under the office manager to handle insurance eligibility, patient registration, and related data entry in the patient registration software, greets patients, and answers phone lines. This role supports a welcoming front desk and ensures accurate patient information.

Preferred candidates have a high school diploma and 1–3 years of medical office experience; on-site duties include scheduling, referrals, chart prep, and