Patient Care & Front Desk Coordinator

Riverside Health; Hampton, Northern (VA, KY); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Riverside Health is hiring an Office Assistant for the Hampton Primary Care location. The role involves front-desk duties, patient check-in/out, insurance eligibility verification, and maintaining accurate demographics in the registration system.

The ideal candidate will have at least a high school diploma and preferably one year of medical office experience, with strong customer service and communication skills to assist patients and healthcare staff.

Qualifications

• High school diploma or GED is required.
• 1 year of medical office experience preferred.

Responsibilities

• Check in and check out patients and verify insurance eligibility.
• Maintain patient registration and update demographics in registration software.
• Greet patients, answer multi-line phones, schedule/reschedule appointments, and provide information as needed.
• Prepare referral documentation and assist with chart prep.

Skills

Customer service

Phone etiquette

Attention to detail

Education

High School Diploma or GED

Tools

Registration software

Job description

Riverside Health is hiring an Office Assistant for the Hampton Primary Care location. The role involves front-desk duties, patient check-in/out, insurance eligibility verification, and maintaining accurate demographics in the registration system.

The ideal candidate will have at least a high school diploma and preferably one year of medical office experience, with strong customer service and communication skills to assist patients and healthcare staff.