Medical Office Front Desk Specialist

rivhs; Williamsburg (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

Riverside Health System in Williamsburg, VA, is seeking a friendly Medical Office Support professional to handle patient check-in/out, verify insurance, and maintain accurate demographics in our registration system. You will greet patients, manage a busy front desk, and coordinate scheduling and referrals as needed.

The role requires a High School Diploma or GED and about 1 year of Medical Office experience; accurate clerical skills and customer service are essential.

Qualifications

• High School Diploma or GED required.
• 1 year Medical Office experience preferred.

Responsibilities

• Check-in and check-out patients accurately and promptly.
• Verify insurance eligibility and patient registration details.
• Enter/update patient demographics in registration software.
• Greet patients with professional courtesy and manage multi-line phone system.
• Schedule/reschedule appointments and handle referrals as needed.
• Prepare chart prep materials and provide information to patients and staff.

Education

High School Diploma or GED

Job description

Riverside Health System in Williamsburg, VA, is seeking a friendly Medical Office Support professional to handle patient check-in/out, verify insurance, and maintain accurate demographics in our registration system. You will greet patients, manage a busy front desk, and coordinate scheduling and referrals as needed.

The role requires a High School Diploma or GED and about 1 year of Medical Office experience; accurate clerical skills and customer service are essential.