Medical Office Coordinator & Front Desk Specialist

Riverside Health; Hampton (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health in Newport News, Virginia, is seeking an Office Assistant to support the front desk and daily office operations.

The role involves verifying insurance, registering patients, and handling clerical tasks in the registration software. Strong communication and multitasking skills are essential; 1-3 years of medical office experience is preferred along with a high school diploma or equivalent.

Qualifications

• Minimum high school diploma or equivalent (preferred).
• 1-3 years medical office experience preferred.

Responsibilities

• Verify insurance eligibility and assist with patient registration.
• Register patients and reconcile information in the patient registration software; enter demographics.
• Greet patients, answer phone lines, take messages, and schedule appointments.
• Create referrals and complete chart prep; provide information to patients as needed.
• Maintain reception area, distribute mail, and assist other staff as needed.
• Identify, report, and help correct compliance, insurance, and billing anomalies.

Education

High school diploma or equivalent

Job description

Riverside Health in Newport News, Virginia, is seeking an Office Assistant to support the front desk and daily office operations.

The role involves verifying insurance, registering patients, and handling clerical tasks in the registration software. Strong communication and multitasking skills are essential; 1-3 years of medical office experience is preferred along with a high school diploma or equivalent.