Office Assistant RMG

Riverside Health; Hampton, Northern (VA, KY); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Riverside Healthcare Center Hampton is seeking an Office Assistant to support the office manager. Responsibilities include handling insurance eligibility, patient registration, and demographic entry, as well as greeting patients and answering phones.

This role also covers scheduling, referrals, chart prep, and maintaining the reception area. The ideal candidate has 1–3 years of medical office experience and familiarity with registration software.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years medical office experience preferred.
• Proficient in patient registration software and insurance eligibility.

Responsibilities

• Verify insurance eligibility for patients and enter data accurately.
• Greet patients, answer phones, and route calls as needed.
• Schedule appointments and create referrals for patients.
• Assist with chart prep and maintain reception area.
• Identify and report billing or compliance anomalies.

Skills

Insurance eligibility

Patient registration

Phone handling

Reception upkeep

Scheduling appointments

Billing accuracy

Education

High school diploma or equivalent

Job description

## Office Assistant RMGApply: Riverside Healthcare Center Hampton - Hampton, Virginia: Full time: Posted Today: 2026-038328Hampton, Virginia**Hiring Range**$16.80 - $21.83/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. **Overview** The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. **Qualifications** **Education** * , High school or equivalent (Preferred) **Experience** * 1-3 years Medical Office experience (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.