Medical Office Administrator & Patient Scheduler

Care New England; Coventry (RI); On-site; USD 25,000 - 32,000; Full time

Job summary

Care New England Health System seeks a Medical Secretary in Coventry, RI to provide essential clerical and administrative support in a fast-paced medical office. Responsibilities include patient registration, scheduling, and insurance verification, using EMR systems such as Cerner, IDX, and Epic.

The role emphasizes professional communication, confidentiality, and collaboration with clinicians and staff to maintain efficient operations and quality patient care.

Qualifications

• High school diploma or equivalent.
• One year of job-related experience required.
• Prior EMR experience strongly preferred.
• Proficiency in medical terminology and departmental procedures.
• Strong interpersonal, verbal, and written communication skills.
• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with scheduling, filing, and maintaining patient records.
• Familiarity with Cerner, IDX, and Epic systems.

Responsibilities

• Provide clerical and administrative support for the medical office.
• Assist with clinician scheduling and patient registration.
• Verify insurance and referrals; handle patient payments.
• Manage mail, records, and filing systems; prepare reports.
• Maintain patient confidentiality and comply with regulations.
• Liaise with patients, vendors, and internal departments.
• Ensure smooth operation of the front desk and office equipment.

Skills

Medical terminology

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Cerner

IDX

Epic

MS Office

Job description

Care New England Health System seeks a Medical Secretary in Coventry, RI to provide essential clerical and administrative support in a fast-paced medical office. Responsibilities include patient registration, scheduling, and insurance verification, using EMR systems such as Cerner, IDX, and Epic.

The role emphasizes professional communication, confidentiality, and collaboration with clinicians and staff to maintain efficient operations and quality patient care.