Medical Office Coordinator: Patient Care & Scheduling

Care New England; East Greenwich (RI); On-site; USD 38,000 - 46,000; Full time

Job summary

Care New England Health System is seeking a Medical Secretary to provide essential clerical and administrative support in a busy medical office in Rhode Island. You will handle patient registration, scheduling, insurance verification, and maintain confidential records using EMR systems.

The role requires a high school diploma and at least one year of related experience, with strong MS Office skills and excellent communication abilities.

Qualifications

• High school diploma or equivalent required.
• 1 year of job-related experience required.
• Prior experience with an electronic medical record system is strongly preferred.
• Proficiency in medical terminology and departmental procedures.
• Strong interpersonal, verbal, and written communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with scheduling, filing, and maintaining patient records.
• Familiarity with Cerner, IDX, and Epic systems.

Responsibilities

• Provide clerical and administrative support to ensure smooth office operations.
• Coordinate clinician schedules and register patients; verify insurance and referrals.
• Answer, direct, and screen calls; arrange meetings as needed.
• Manage incoming mail and distribute to staff.
• Maintain departmental tracking systems and generate reports.
• Ensure treatment room readiness and maintain clinical inventory; order supplies.
• Handle patient payments and maintain financial documentation.
• Prepare and organize medical records according to provider standards.
• Execute patient registration and billing using EMR systems with accuracy.
• Draft clear, professional correspondence and facilitate prompt communication.
• Build strong working relationships with patients, providers, vendors, and staff.
• Uphold patient confidentiality and comply with hospital policies.
• Demonstrate reliability and punctuality in fast-paced environment.
• Performs other duties as assigned.

Skills

Interpersonal communication

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

MS Office

Cerner/IDX/EPIC

Job description

Care New England Health System is seeking a Medical Secretary to provide essential clerical and administrative support in a busy medical office in Rhode Island. You will handle patient registration, scheduling, insurance verification, and maintain confidential records using EMR systems.

The role requires a high school diploma and at least one year of related experience, with strong MS Office skills and excellent communication abilities.