Medical Office Coordinator

Care New England; East Greenwich (RI); On-site; USD 38,000 - 52,000; Full time

Job summary

Care New England Health System is seeking a Medical Secretary to support a busy medical office. The role involves clerical duties, scheduling, patient registration, billing, and maintaining accurate records across multiple EMR systems.

The position requires high school education, at least one year of relevant experience, and strong communication skills. Candidates with experience in Cerner, IDX, or Epic are preferred. Join a team focused on quality patient care and efficient operations.

Qualifications

• High school diploma or equivalent is required.
• One year of job-related experience is required.
• Prior experience with an electronic medical record system is strongly preferred.
• Proficiency in medical terminology and departmental procedures.
• Strong interpersonal, verbal, and written communication skills.
• Experience with scheduling, filing, and maintaining patient records.

Responsibilities

• Deliver high-quality secretarial support by typing, filing, faxing, and maintaining office equipment.
• Coordinate clinician schedules while registering patients and verifying insurance and referrals.
• Answer, direct, screen calls, and arrange meetings efficiently.
• Manage incoming mail and distribution to staff.
• Maintain departmental tracking systems and generate reports as needed.
• Oversee treatment room readiness and clinical inventory; order supplies as needed.
• Collect patient payments including co-pays and service charges with accurate documentation.
• Prepare and organize medical records according to provider specifications.
• Execute patient registration and billing using EPIC, Cerner and IDX with precision.
• Craft clear, professional correspondence and ensure prompt communication.
• Foster strong relationships with patients, providers, vendors, and internal departments.
• Uphold patient confidentiality and comply with hospital policies and regulatory standards.
• Demonstrate reliability and punctuality in fulfilling responsibilities.
• Perform other related duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Scheduling

Education

High school diploma or equivalent

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Cerner

IDX

Epic

Job description

Care New England Health System is seeking a Medical Secretary to support a busy medical office. The role involves clerical duties, scheduling, patient registration, billing, and maintaining accurate records across multiple EMR systems.

The position requires high school education, at least one year of relevant experience, and strong communication skills. Candidates with experience in Cerner, IDX, or Epic are preferred. Join a team focused on quality patient care and efficient operations.