Medical Office Coordinator & Patient Services

Care New England; Pawtucket (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Care New England Health System in Rhode Island seeks a Medical Secretary to support a fast-paced medical office in Pawtucket. You will handle clerical tasks, scheduling, patient registration, and billing using EMR systems, while delivering friendly, professional service.

You will maintain filing systems, manage correspondence, prepare medical records, and coordinate with providers and staff to keep daily operations running smoothly.

Qualifications

• High school diploma or equivalent.
• One year of job-related experience required.
• Prior EMR experience preferred (Cerner/IDX/Epic).
• Proficiency in medical terminology and departmental procedures.
• Strong interpersonal and written communication skills.
• Proficient in MS Office applications (Word, Excel, Outlook).

Responsibilities

• Deliver typing, filing, faxing and general admin support.
• Coordinate clinician schedules and register patients; verify insurance.
• Answer calls, direct inquiries and arrange meetings efficiently.
• Manage mail, track documents and generate reports.
• Prepare medical records and handle patient registration and billing in EMR systems.
• Maintain confidentiality and uphold compliance standards.
• Foster relationships with patients, providers and staff.

Skills

Typing

Scheduling

Patient relations

Medical terminology

MS Office

Phone etiquette

Education

High school diploma or equivalent

Tools

Cerner

IDX

Epic

Job description

Care New England Health System in Rhode Island seeks a Medical Secretary to support a fast-paced medical office in Pawtucket. You will handle clerical tasks, scheduling, patient registration, and billing using EMR systems, while delivering friendly, professional service.

You will maintain filing systems, manage correspondence, prepare medical records, and coordinate with providers and staff to keep daily operations running smoothly.