Medical Office Coordinator & Patient Services

Care New England; East Greenwich (RI); On-site; USD 38,000 - 48,000; Full time

Job summary

Care New England in Rhode Island seeks a Medical Secretary to provide essential clerical and administrative support in a busy medical office. You will manage patient registration, scheduling, billing, and records using EPIC, Cerner and IDX, while delivering courteous service to patients and coordinating with clinicians and staff.

The role emphasizes accuracy, confidentiality, and effective communication as you maintain filing systems, generate reports, and support a welcoming environment for

Qualifications

• High school diploma or equivalent required.
• One year of job-related experience preferred.
• Proficiency with electronic medical records and standard office software.
• Strong interpersonal and written communication skills.

Responsibilities

• Provide clerical and administrative support to maintain office efficiency.
• Coordinate clinician schedules and assist in patient registration and insurance checks.
• Manage mail, filing, and correspondence; generate reports as needed.
• Process patient payments and organize medical records per provider standards.
• Operate EPIC, Cerner and IDX for registration and billing tasks.
• Maintain patient confidentiality and comply with regulations.

Skills

Medical terminology

Communication skills

MS Office

Scheduling

Customer service

Verbal communication

Education

High School Diploma or equivalent

Tools

Cerner

IDX

Epic

EMR systems

Job description

Care New England in Rhode Island seeks a Medical Secretary to provide essential clerical and administrative support in a busy medical office. You will manage patient registration, scheduling, billing, and records using EPIC, Cerner and IDX, while delivering courteous service to patients and coordinating with clinicians and staff.

The role emphasizes accuracy, confidentiality, and effective communication as you maintain filing systems, generate reports, and support a welcoming environment for