Medical Office Coordinator - Scheduling & Admin

Care New England; Providence (RI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Care New England Health System offers a Medical Secretary position to support a busy medical office. You will handle scheduling, patient registration, and billing tasks, ensuring efficient daily operations across clerical and administrative functions.

The role emphasizes patient-facing communication, accuracy in records, and adherence to confidentiality and regulatory standards in a fast-paced environment.

Qualifications

• Must possess a high school diploma or equivalent.
• One year of job-related experience is required.
• Prior EMR experience is strongly preferred.
• Proficiency in medical terminology and departmental procedures
• Strong interpersonal, verbal, and written communication skills

Responsibilities

• Deliver secretarial support with typing, filing, and office equipment maintenance.
• Coordinate clinician schedules and register patients, verify insurance/referrals.
• Answer calls, direct inquiries, and arrange meetings efficiently.
• Manage mail and distribution to staff in a timely manner.
• Maintain departmental tracking and generate reports as needed.
• Oversee exam room readiness and clinical inventory; order supplies.
• Collect patient payments including co-pays and fees with accurate documentation.
• Prepare and organize medical records per provider standards.
• Process patient registration and billing using EMR systems with precision.
• Draft clear correspondence and ensure prompt communication.
• Foster relationships with patients, providers, vendors, and departments.
• Uphold patient confidentiality and regulatory compliance.

Skills

Medical terminology

Interpersonal communication

Scheduling

Office software

Education

High school diploma or equivalent

Tools

Cerner

IDX

Epic

Job description

Care New England Health System offers a Medical Secretary position to support a busy medical office. You will handle scheduling, patient registration, and billing tasks, ensuring efficient daily operations across clerical and administrative functions.

The role emphasizes patient-facing communication, accuracy in records, and adherence to confidentiality and regulatory standards in a fast-paced environment.