Medical Office Admin Assistant II — Front Desk & Scheduling

The General Hospital Corporation; Revere (MA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Mass General Brigham's Revere HealthCare Center in Revere, MA is seeking a Practice Assistant II to greet patients, check in/out, schedule appointments, and support the clinical team. This on-site role involves handling calls, maintaining records, processing billing forms, and training others as a Super User.

You will work with a supportive team, grow your skills, and contribute behind the scenes to efficient patient care at a leading health system.

Formación

• High school diploma or equivalent (required; experience cannot be substituted).
• 2-3 years of office experience (required).
• Certified Medical Administrative Assistant (CMAA) credential (preferred).
• Proficiency with Microsoft Office and solid knowledge of office operations, standards, and procedures.
• Excellent written and verbal communication, strong organizational and time management skills.

Responsabilidades

• Greet and assist patients, check-in/check-out, and schedule appointments.
• Answer phones, handle routine questions, and maintain appointment records.
• Screen and relay messages about prior authorizations, prescriptions, and test results.
• Process billing forms, collect co-payments, and scan documents into medical records.
• Request medical records and lab results; manage documents and mail distribution.
• Serve as a Super User for scheduling, registration, and billing systems; train others.

Conocimientos

Office administration

Communication

Time management

Customer service

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Mass General Brigham's Revere HealthCare Center in Revere, MA is seeking a Practice Assistant II to greet patients, check in/out, schedule appointments, and support the clinical team. This on-site role involves handling calls, maintaining records, processing billing forms, and training others as a Super User.

You will work with a supportive team, grow your skills, and contribute behind the scenes to efficient patient care at a leading health system.