Clinic Admin Pro: Scheduling, Records & Support

Mass General Brigham; Revere (MA); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Mass General Brigham's Revere HealthCare Center is seeking a Practice Assistant II to join the onsite team at 300 Ocean Ave. You will greet patients, manage check-in/out, scheduling, and billing support while maintaining accurate records and facilitating smooth clinic operations.

This role provides opportunities to grow, train others, and take on more advanced tasks like surgical scheduling as you gain experience within a collaborative health system.

Formación

• High school diploma or equivalent required; experience cannot be substituted.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office suite and solid knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing.
• Confidence using phone systems, managing non-routine calls, and resolving routine issues.
• Clear, audience-appropriate written and verbal communication, including composing and editing emails, memos, and letters, and taking complete, accurate messages.
• Strong reading comprehension of work-related documents.
• Excellent organization and time management to manage your own time and others’ time, juggle multiple tasks, follow established protocols, and work within systems.

Responsabilidades

• Greet and assist patients, and handle check-in, check-out, and appointment scheduling.
• Answer phones, help callers with routine questions, and maintain appointment records.
• Screen and take messages about prior authorizations, provider questions, prescription refills, and test results.
• Process billing forms, accept co-payments as needed, and scan documents into patient medical records.
• Request medical records and lab results; file, type, and print forms, schedules, and memos; and distribute mail and faxes.
• Serve as a “Super User” for scheduling, registration, and billing systems, and help train others.
• Take on more advanced work as your skills grow, such as surgical scheduling and schedule changes/blocking]

Conocimientos

Phone systems

Written and verbal communication

Time management

Microsoft Office

Reading comprehension

Organization

Educación

High school diploma or equivalent

Office experience (2–3 years)

Certified Medical Administrative Assistant (CMAA)

Descripción del empleo

Mass General Brigham's Revere HealthCare Center is seeking a Practice Assistant II to join the onsite team at 300 Ocean Ave. You will greet patients, manage check-in/out, scheduling, and billing support while maintaining accurate records and facilitating smooth clinic operations.

This role provides opportunities to grow, train others, and take on more advanced tasks like surgical scheduling as you gain experience within a collaborative health system.