Healthcare Admin Specialist - Front Desk & Scheduling

Mass General Brigham; Revere (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

Mass General Brigham is seeking a Practice Assistant II for the Revere HealthCare Center (300 Ocean Ave). This full-time, onsite role supports the clinical team with front-desk and administrative tasks, enabling efficient patient flow and accurate record-keeping.

The position requires a high school diploma, 2–3 years of office experience, and proficiency with Microsoft Office. CMAA may be preferred, and strong communication and organization are essential.

Qualifications

• High school diploma or equivalent required; experience cannot substitute.
• 2–3 years of office experience required.
• CMAA credential preferred.
• Proficiency with Microsoft Office and standard office procedures.

Responsibilities

• Greet and assist patients, manage check-in/check-out and scheduling.
• Answer phones, field routine questions, and maintain records.
• Screen and relay messages about authorizations, referrals, and tests.
• Process billing forms, collect co-payments, and scan docs into records.
• Request medical records and lab results; file and distribute memos.
• Serve as a Super User for scheduling, registration, and billing systems.
• Assist with advanced tasks as skills grow, e.g., scheduling changes.

Skills

Office experience

MS Office proficiency

Written communication

Phone system handling

Time management

Interpersonal communication

Education

High school diploma

Job description

Mass General Brigham is seeking a Practice Assistant II for the Revere HealthCare Center (300 Ocean Ave). This full-time, onsite role supports the clinical team with front-desk and administrative tasks, enabling efficient patient flow and accurate record-keeping.

The position requires a high school diploma, 2–3 years of office experience, and proficiency with Microsoft Office. CMAA may be preferred, and strong communication and organization are essential.