Medical Front Desk Pro: Scheduling, Billing & Check-In

GI Alliance; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to manage front-office duties in a Houston clinic. Responsibilities include answering calls, scheduling, patient check-in/check-out, data entry, and handling patient accounts with billing and chart management in EMR.

The role emphasizes accuracy, confidentiality, and efficient office operations while supporting physicians and staff. OSHA/compliance and pre-employment checks may apply.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a medical office, front office or scheduling experience preferred.

Responsibilities

• Answer and screens high volume telephone calls courteously and record messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy and inform patients of unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records confidentially.
• Maintain organization and efficiency of front office and office supply inventory.
• Maintain patient confidentiality.

Skills

Phone etiquette

Scheduling

Data entry

Communication

Medical office experience

Education

High school diploma or GED

Tools

EMR

Microsoft Excel

Microsoft PowerPoint

Email

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to manage front-office duties in a Houston clinic. Responsibilities include answering calls, scheduling, patient check-in/check-out, data entry, and handling patient accounts with billing and chart management in EMR.

The role emphasizes accuracy, confidentiality, and efficient office operations while supporting physicians and staff. OSHA/compliance and pre-employment checks may apply.