Healthcare Front Desk Coordinator I – Patient Scheduling

GI Alliance; Allen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to provide clerical support in a medical office. You will greet patients, answer calls, schedule appointments, check-in/out patients, and manage registrations while maintaining confidentiality and accuracy in EMR data entry.

Responsibilities include processing payments, reconciling charges, preparing charts, and assisting the office manager with daily administrative tasks. Strong communication and software skills are essential.

Qualifications

• High school diploma or GED required.
• Minimum two years of medical office/front desk or scheduling experience preferred.
• Ability to learn clinic policies, procedures, and software tools.

Responsibilities

• Answer and screens high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures according to policies.
• Check-in and check-out patients at the office.
• Obtain accurate patient information and complete registration forms.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds and provide information to patients.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records confidentially and organize front office.
• Maintain patient confidentiality and office supply inventory.

Skills

Phone screening

Scheduling

Data entry

EMR proficiency

Billing basics

Customer service

Confidentiality

MS Excel

Education

High school diploma or GED

Tools

EMR system

Microsoft Excel

Billing software

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to provide clerical support in a medical office. You will greet patients, answer calls, schedule appointments, check-in/out patients, and manage registrations while maintaining confidentiality and accuracy in EMR data entry.

Responsibilities include processing payments, reconciling charges, preparing charts, and assisting the office manager with daily administrative tasks. Strong communication and software skills are essential.