Medical Front Desk & Scheduling Coordinator

GI Alliance; Southlake (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support clinic operations. The role involves answering calls, scheduling appointments, check-in/check-out patients, data entry, and managing patient charts within the EMR system.

Qualifications include a high school diploma or GED and at least two years in a medical office or scheduling role. Basic math, privacy, and strong communication skills are required.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a medical office, front office or scheduling preferred.
• Proficiency with basic arithmetic for balancing and financial transactions.
• Ability to learn/use computer programs including Microsoft Excel, e-mail, Internet, and PowerPoint.

Responsibilities

• Answer and screen high volume telephone calls and relay messages.
• Schedule patient appointments and procedures per policies.
• Check-in and check-out patients.
• Collect payments and reconcile charges daily.
• Verify balances and provide information on unpaid balances.
• File records in EMR and organize patient charts.
• Transcribe letters and create forms as needed.
• Maintain confidentiality and organization of front office.

Skills

Phone etiquette

Data entry

Microsoft Office

Written and verbal communication

Education

High school diploma or GED

Tools

EMR

Microsoft Excel

PowerPoint

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support clinic operations. The role involves answering calls, scheduling appointments, check-in/check-out patients, data entry, and managing patient charts within the EMR system.

Qualifications include a high school diploma or GED and at least two years in a medical office or scheduling role. Basic math, privacy, and strong communication skills are required.