Medical Front Desk Coordinator - Scheduling & Billing

GI Alliance; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

GI Alliance in Houston seeks an experienced Front Desk Coordinator I to manage front-office operations and support office staff. You will answer calls, schedule appointments, check-in/out patients, enter data, and assist with chart preparation in the EMR.

The ideal candidate has a high school diploma or GED, at least two years in a medical office setting, and strong organizational and communication skills. This is an on-site role with equal opportunity employment.

Qualifications

• Two years of experience in a medical office or scheduling role.
• Proficient in data entry and patient account follow-up.
• Basic arithmetic skills for balancing and posting charges.

Responsibilities

• Answer and screen high-volume phone calls courteously and record messages.
• Schedule patient appointments and procedures according to policies.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy and inform patients of unpaid balances.

Skills

Telephone etiquette

Data entry

Microsoft Excel

Verbal & written communication

Education

High school diploma or GED

Tools

EMR

Scheduling software

Microsoft PowerPoint

Job description

GI Alliance in Houston seeks an experienced Front Desk Coordinator I to manage front-office operations and support office staff. You will answer calls, schedule appointments, check-in/out patients, enter data, and assist with chart preparation in the EMR.

The ideal candidate has a high school diploma or GED, at least two years in a medical office setting, and strong organizational and communication skills. This is an on-site role with equal opportunity employment.