Luxury Sales Associate II — Elevate Client Relationships

kate spade new york; Anchorage (AK); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering an elevated, personalized shopping experience. The Sales Associate embodies the brand, builds lasting client relationships, and drives sales through expert styling and cross-selling.

You will engage customers, manage transactions, and support daily store operations with a collaborative team. Ideal candidates bring luxury retail experience, strong English, and comfort with mobile POS and social selling.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation, basic computer proficiency.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background, social media savvy, live-stream experience is a plus.

Responsibilities

• Represent Coach as a brand ambassador adhering to style and service standards.
• Build client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data.
• Develop and execute personal sales plans; meet KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor; adapt techniques to business needs.
• Complete daily tasks: cash wrap, inventory processing, replenishment, visual merchandising.
• Keep sales floor and stockroom clean; follow policies and asset protection.

Skills

sales experience

POS operation

English proficiency

luxury retail

fast-paced environment

Tools

iPad

laptop

Mobile POS

walkie-talkie

Job description

Coach is a global fashion house offering an elevated, personalized shopping experience. The Sales Associate embodies the brand, builds lasting client relationships, and drives sales through expert styling and cross-selling.

You will engage customers, manage transactions, and support daily store operations with a collaborative team. Ideal candidates bring luxury retail experience, strong English, and comfort with mobile POS and social selling.