Luxury Sales Associate - Elevate the Client Experience

Coach; Miami (FL); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is a global fashion house known for luxury craftsmanship and inclusive style. The Sales Associate acts as a front-line ambassador, delivering a personalized shopping experience, meeting sales goals, and supporting daily store operations across omni-channel channels.

The role emphasizes clienteling, product expertise, and collaboration with a dynamic team to drive brand loyalty and revenue growth through in-store and online channels.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background with social media savvy and clienteling skills (preferred).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.

Skills

Sales experience

Luxury retail

Clienteling

Social selling

POS operations

Tools

POS systems

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach is a global fashion house known for luxury craftsmanship and inclusive style. The Sales Associate acts as a front-line ambassador, delivering a personalized shopping experience, meeting sales goals, and supporting daily store operations across omni-channel channels.

The role emphasizes clienteling, product expertise, and collaboration with a dynamic team to drive brand loyalty and revenue growth through in-store and online channels.