Luxury Sales Associate II: Elevate Clientele & Revenue

Coach; Gulfport (MS); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York. The Sales Associate will be the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Key responsibilities include building client relationships, driving sales through cross-selling, and utilizing mobile POS and social platforms to

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.

Skills

POS operation

Reading price sheets

Walkie-talkie use

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Customer service

Job description

Coach is a global fashion house founded in New York. The Sales Associate will be the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Key responsibilities include building client relationships, driving sales through cross-selling, and utilizing mobile POS and social platforms to