Luxury Retail Client Advisor & Sales Leader

Vince Llc; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance & merchandise on us

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit benefits

Job summary

Vince is seeking a luxury-minded Client Advisor (Sales Supervisor) in Chicago to lead with selling and elevate every client interaction. You bring energy, expertise, and a deep passion for the Vince brand, consistently exceeding sales goals and owning your client book.

You will set the store tone with strong selling behaviors, luxury service standards, and deep product knowledge. The role includes club-like clienteling and a collaborative team environment, with opportunities for incentives.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Builds deep knowledge of fabrics, fits, construction and design to inspire confident purchasing decisions.
• Cultivates and grows a robust client book through proactive outreach to generate repeat business and deepen client loyalty.
• Speak confidently about the Vince aesthetic to drive brand-focused interactions that boost sales.
• Convert walk-in traffic into loyal clients through elevated engagement and strategic wardrobing on the floor.
• Model best-in-class selling and clienteling behaviors to inspire the team.
• Support store operations including POS, merchandising, inventory, and visual standards.

Skills

Retail sales

Clienteling

Upselling

Communication

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a luxury-minded Client Advisor (Sales Supervisor) in Chicago to lead with selling and elevate every client interaction. You bring energy, expertise, and a deep passion for the Vince brand, consistently exceeding sales goals and owning your client book.

You will set the store tone with strong selling behaviors, luxury service standards, and deep product knowledge. The role includes club-like clienteling and a collaborative team environment, with opportunities for incentives.