Luxury Front Desk & Guest Services Host

BHC; Tulsa (OK); On-site; USD 24,000 - 36,000; Full time

Job summary

The Beemok Hospitality Collection is seeking a Front Desk Agent to greet guests, handle check-ins/outs, and deliver exceptional service at our Tulsa property. You will act as the first impression, respond to guest requests, and coordinate with other departments to ensure a smooth stay.

The role blends front-of-house communication with back-of-house support in a fast-paced environment. We value English fluency, a polished appearance, and professional demeanor.

Qualifications

• Experience in front office or customer service, preferably in a luxury environment.
• Proficient in using property management systems and handling guest requests.
• Fluency in English; professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced setting.

Responsibilities

• Greet guests and assist with check-ins and check-outs.
• Respond to guest requests and coordinate with other departments.
• Maintain knowledge of hotel features, services, and hours of operation.
• Ensure confidentiality and security of guest information.
• Provide professional representation of the hotel and company.

Skills

Front desk experience

Customer service

PMS software

English fluency

Multitasking

Tools

Property Management System

Job description

The Beemok Hospitality Collection is seeking a Front Desk Agent to greet guests, handle check-ins/outs, and deliver exceptional service at our Tulsa property. You will act as the first impression, respond to guest requests, and coordinate with other departments to ensure a smooth stay.

The role blends front-of-house communication with back-of-house support in a fast-paced environment. We value English fluency, a polished appearance, and professional demeanor.