Guest-Centric Front Desk Agent | Flexible Shifts & Perks

Crescent Hotels & Resorts; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefit plan

401K matching program

Flexible scheduling

Discounts at managed properties

Hotel Room discounts at Hilton properties

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent in Tulsa, Oklahoma. The role involves greeting and registering guests, answering inquiries, and using up-selling techniques to enhance guest experience. Ideal candidates have prior experience in a customer-focused environment, excellent computer skills, and a flexible schedule to work various shifts. This position offers competitive wages and a comprehensive benefit plan for eligible associates and their families.

Qualifications

• Prior experience as a Front Desk Agent or in a high-volume customer-focused role.
• Excellent customer service skills and a passion for guest satisfaction.
• Ability to work various shifts including days, evenings, and weekends.

Responsibilities

• Greet and register guests and check them out.
• Input and retrieve information from the computer system.
• Use up-selling techniques to promote hotel services.

Skills

Customer service

Computer skills

Flexibility in scheduling

Team spirit

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent in Tulsa, Oklahoma. The role involves greeting and registering guests, answering inquiries, and using up-selling techniques to enhance guest experience. Ideal candidates have prior experience in a customer-focused environment, excellent computer skills, and a flexible schedule to work various shifts. This position offers competitive wages and a comprehensive benefit plan for eligible associates and their families.