Luxury Front Desk Agent - Beverly Hills Guest Experience

Bardessono; Los Angeles (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Cameo Beverly Hills is seeking a dedicated Front Desk Associate to warmly greet guests, handle check-ins/outs, and assist with reservations. You will manage transactions, maintain POS accuracy, and support the front office team in delivering elegant, attentive service in a luxury setting.

The role requires strong teamwork, a proactive attitude, and the ability to work varied shifts including nights and weekends. Hilton experience is highly preferred and Spanish language skills are a plus.

Qualifications

• Front desk or hospitality experience preferred.
• Ability to handle transactions accurately.
• Strong teamwork and communication skills.
• Knowledge of hotel reservations and billing procedures.

Responsibilities

• Greet and check guests in and out promptly and professionally; assist in pre-registration and blocking reservations.
• Post charges accurately for all guest transactions.
• Maintain working knowledge of Front Office system and daily transactions.
• Handle cash, checks and credit card information for hotel charges and give correct change.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts and cancellation/relocation procedures; take same-day reservations.

Skills

Front desk

Guest services

Cash handling

Spanish language

Job description

Cameo Beverly Hills is seeking a dedicated Front Desk Associate to warmly greet guests, handle check-ins/outs, and assist with reservations. You will manage transactions, maintain POS accuracy, and support the front office team in delivering elegant, attentive service in a luxury setting.

The role requires strong teamwork, a proactive attitude, and the ability to work varied shifts including nights and weekends. Hilton experience is highly preferred and Spanish language skills are a plus.