Luxury Fashion Sales Support Associate - Flexible Schedule

Tapestry, Inc.; Lake Angelus (MI); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in the United States seeks a Sales Support Associate to help drive store performance, greet clients, operate POS, manage stock and shipments, and maintain visual merchandising. The role emphasizes brand ambassadors, accurate transactions, and ensuring a smooth flow from receipt to sale.

The position requires retail experience, fashion awareness, proficiency with POS tools including iPad and laptops, and excellent communication.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail Experience

Customer Service

Cash Handling

POS Systems

Stocking

Tools

Cash Registers

iPad

Laptop

Walkie Talkie

Mobile POS

Job description

Coach in the United States seeks a Sales Support Associate to help drive store performance, greet clients, operate POS, manage stock and shipments, and maintain visual merchandising. The role emphasizes brand ambassadors, accurate transactions, and ensuring a smooth flow from receipt to sale.

The position requires retail experience, fashion awareness, proficiency with POS tools including iPad and laptops, and excellent communication.