Luxury Retail Sales Support Associate I - Flexible Schedule

kate spade new york; Clinton (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Support Associate. You will warmly greet clients, provide personalized assistance, and operate the POS with accuracy. Maintain the sales floor, manage stock, and support merchandising updates while upholding brand standards.

Ideal candidates have retail experience, strong communication skills, and a solid understanding of fashion trends. This role offers a competitive hourly wage and benefits in a luxury retail setting.

Qualifications

• 1+ year of retail experience preferred in luxury service.
• Knowledge of fashion trends and marketplace competition.
• Familiarity with cashier systems and basic computer skills (iPad/laptop, POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Manage stock levels and perform visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Skills

Retail experience

Customer service

Cash handling

Communication

Tools

Cash register

POS

iPad

Job description

Coach is a global fashion house seeking a Sales Support Associate. You will warmly greet clients, provide personalized assistance, and operate the POS with accuracy. Maintain the sales floor, manage stock, and support merchandising updates while upholding brand standards.

Ideal candidates have retail experience, strong communication skills, and a solid understanding of fashion trends. This role offers a competitive hourly wage and benefits in a luxury retail setting.