Luxury Retail Sales Support — Flexible Schedule & Growth

Coach; Woodburn (OR); On-site; USD 2,066,000 - 2,996,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, seeks a Sales Support Associate in the United States. The role emphasizes warm client service, accurate POS operation, stock management, and brand representation at the cash wrap and sales floor.

You will maintain stockroom organization and support merchandising updates to ensure a premium in-store experience. Requirements include at least 1 year in retail, fashion trend awareness, strong communication, and proficiency with cash registers and basic tech.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.).
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, handle cash/media per policy.
• Suggest add-on products, promote gift cards, capture customer information.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; partner with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register knowledge

Tech literacy

Attention to detail

Multitasking

Communication skills

English proficiency

Tools

iPad

Mobile POS

Internet

Job description

Coach, a global fashion house, seeks a Sales Support Associate in the United States. The role emphasizes warm client service, accurate POS operation, stock management, and brand representation at the cash wrap and sales floor.

You will maintain stockroom organization and support merchandising updates to ensure a premium in-store experience. Requirements include at least 1 year in retail, fashion trend awareness, strong communication, and proficiency with cash registers and basic tech.