Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Mishawaka (IN); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success. You will warmly welcome clients, assist with purchases at the POS, and maintain an organized sales floor and stockroom. You’ll also support stock transfers, merchandising updates, and daily operations with a customer-first mindset.

This role emphasizes brand representation, flexible scheduling, and teamwork to meet business needs in a luxury retail environment.

Qualifications

• 1+ years of retail experience, preferably luxury retail.
• Strong customer service and communication skills.
• Familiarity with cash handling, POS systems, and basic computer use.

Responsibilities

• Welcome clients warmly and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments and transfers.
• Maintain stockroom cleanliness and visual merchandising.
• Support floor activities and respond to customer requests.

Skills

Retail experience

Customer service

POS systems

Cash handling

Merchandising

Communication

Flexible scheduling

Tools

POS hardware

Job description

Coach is seeking a Sales Support Associate to help drive store success. You will warmly welcome clients, assist with purchases at the POS, and maintain an organized sales floor and stockroom. You’ll also support stock transfers, merchandising updates, and daily operations with a customer-first mindset.

This role emphasizes brand representation, flexible scheduling, and teamwork to meet business needs in a luxury retail environment.