Luxury Retail Sales Support - Flexible Schedule

Tapestry, Inc.

Albertville (MN)

On-site

USD 42,981,000 - 55,875,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to aid store operations and create exceptional customer experiences. This role focuses on friendly, efficient service at the cash wrap, while maintaining a well-organized sales floor and accurate product flow from receipt to sale.

You will support stock movement, merchandising updates, and daily tasks that keep the store running smoothly. Ideal candidates bring at least 1 year of luxury retail experience, familiarity with POS systems, strong English

Qualifications

1+ year of retail experience, preferably in luxury retail service.
Knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS).

Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as brand ambassador, support social media engagement.
Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
Suggest add-on products, promote gift cards, and capture customer information where allowed.
Receive, process, and organize shipments and transfers; report discrepancies.
Manage stock levels, replenish sales floor, and update visual merchandising.
Support sales floor activities, respond to customer requests, collaborate with team.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.