Luxury Fashion Sales Concierge | Personal Styling

Tapestry, Inc.; Key West (FL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Associate is the frontline ambassador delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily operations.

This role blends frontline service, omni-channel selling, and teamwork to drive brand loyalty and revenue. With 1+ years in sales, preferably luxury, you will build lasting client relationships, use mobile POS, and contribute to visual merchandising

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Strong English communication skills.

Responsibilities

• Represent Coach as a brand ambassador with high service standards.
• Provide personalized styling and product expertise to clients.
• Drive sales through cross-selling and upselling strategies.
• Operate POS, handle transactions, and support omni-channel pickups.
• Maintain store appearance, stock, and inventory accuracy.
• Meet or exceed individual and team KPIs.

Skills

Sales experience

Luxury retail

Product knowledge

English proficiency

Communication skills

Tools

POS system

Mobile POS

iPad

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Associate is the frontline ambassador delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily operations.

This role blends frontline service, omni-channel selling, and teamwork to drive brand loyalty and revenue. With 1+ years in sales, preferably luxury, you will build lasting client relationships, use mobile POS, and contribute to visual merchandising