Luxury Retail Sales Associate - Personal Styling

Coach; West Palm Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Coach is a global fashion house renowned for luxury retail with a modern, inclusive culture. The Sales Associate serves as the front‑line ambassador, delivering elevated, personalized shopping experiences, meeting personal and store sales goals, and supporting daily store operations.

The role blends luxury service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Candidates should have 1+ years in luxury retail, strong English, POS experience, and a flair for

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use
• Strong English proficiency
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition (Preferred)
• Ability to work in a fast‑paced environment

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live‑stream shopping

Tools

iPad

Mobile POS

Walkie‑talkie

Job description

Coach is a global fashion house renowned for luxury retail with a modern, inclusive culture. The Sales Associate serves as the front‑line ambassador, delivering elevated, personalized shopping experiences, meeting personal and store sales goals, and supporting daily store operations.

The role blends luxury service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Candidates should have 1+ years in luxury retail, strong English, POS experience, and a flair for