Luxury Sales Associate - Personal Styling & Clienteling

Coach; Danbury (CT); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house, founded in New York. The Sales Associate role is to deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations.

This position blends luxury retail service, omni-channel selling, and teamwork to boost brand loyalty and revenue. Responsibilities include brand ambassador duties, building client relationships, driving sales through cross-selling, and using POS and social channels to capture data and encourage repeat

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background, social media savvy, and live-stream shopping familiarity (preferred).

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

Luxury retail

Fashion trend knowledge

POS operation

Tools

POS (iPad / laptop)

Job description

Coach is a global fashion house, founded in New York. The Sales Associate role is to deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations.

This position blends luxury retail service, omni-channel selling, and teamwork to boost brand loyalty and revenue. Responsibilities include brand ambassador duties, building client relationships, driving sales through cross-selling, and using POS and social channels to capture data and encourage repeat