Lodge Front Desk & Guest Services Agent

Echo Bluff Hospitality LLC; Eminence (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Echo Bluff Lodge in Eminence, Missouri, is seeking a friendly Front Desk Associate to welcome guests, manage reservations, check-ins and check-outs, and share information about local park attractions.

The role requires a high school diploma (or equivalent) and at least one year of customer service experience. Day and evening shifts including weekends are expected, with a professional demeanor and strong communication.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of customer service experience.
• Ability to work day and evening shifts, weekends, and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Provide outstanding customer service to all guests and offer information about the park and lodge.
• Display a positive and pleasant demeanor.
• Handle guest reservations and room assignments.
• Keep front and back-office areas organized and clean.
• Prepare daily deposits, drop receipts and follow cash handling procedures.
• Audit shift closing procedures and balance/ transmit credit card batches.

Skills

Communication skills

Interpersonal skills

Independence / Self-motivation

Professional demeanor

Education

High school diploma or equivalent

Job description

Echo Bluff Lodge in Eminence, Missouri, is seeking a friendly Front Desk Associate to welcome guests, manage reservations, check-ins and check-outs, and share information about local park attractions.

The role requires a high school diploma (or equivalent) and at least one year of customer service experience. Day and evening shifts including weekends are expected, with a professional demeanor and strong communication.